Terms of Service

1. Who these terms are with, and what they cover

“SolutionGigs”, “we” and “us” means the sole proprietorship operated by Mohammed Yaseen from Bengaluru, Karnataka, India, which runs the website solutiongigs.in. “You” means anyone who visits or uses it.

These terms cover the whole site: the free tools, the courses and certificates, the blog, the questions section, the job board and developer profiles, the Solvi workspace app at solutiongigs.in/app, paid plans, and paid work arranged through /fix or /services.

Two things sit outside them: our sister product BookMe (bookme.solutiongigs.in) has its own terms, and any signed engagement agreement for paid work overrides these terms where the two conflict, for that engagement only.

2. Acceptance and changes

By accessing or using the Service you agree to be bound by these terms. If you do not agree, do not use it. We may update these terms; the effective date at the top always shows the current version, and continuing to use the site after a change means you accept the revised terms. For material changes affecting paid users, we will give notice by email before they take effect.

You must be at least 13 years old to use the Service, and at least 18 to pay for anything.

3. Accounts

Most of the site works with no account at all. Signing in with Google is optional and is only required to post a comment or a question, keep a public developer profile, generate a certificate in your name, manage a paid plan, or use the Solvi workspace (which is private to your account by design).

• You are responsible for activity under your account, and for the accuracy of what you put on a public profile.
• One account per person. Do not impersonate anyone or use another person’s account.
• You can ask us to delete your account and everything attached to it at any time by emailing [email protected].

4. Acceptable use

The Service is for lawful personal and commercial use. You agree not to:

• Upload files containing malware, viruses, or malicious code
• Process, distribute or reproduce copyrighted material you have no right to
• Upload material that is illegal, or that contains other people’s personal data you have no lawful basis to process
• Attempt to circumvent, disable, or interfere with the security features of the Service, or probe it without written permission
• Run automated bots, scrapers or bulk jobs against the Service without written permission, or use it in a way that degrades it for other people
• Resell the Service, or wrap it as your own product or API
• Post spam, scam job listings, disguised advertising, harassment, or content designed to mislead

We may rate-limit, suspend or block access that breaches this section, and we may do so without notice where the Service or other users are at risk.

5. Files you process with the tools

You keep all rights to the files you upload and to the outputs you download. We claim no ownership over your content and we do not use it to train models.

• Many tools run entirely in your browser — those files never reach us at all.
• For server-side tools, uploads and their outputs are deleted within one hour, automatically.
• Maximum upload size is 500 MB. There is no daily conversion limit, no watermark, and no account required.
• The Service is not storage. Download your result promptly. We are not liable for anything lost because it was left on our server.

6. Courses, exams and certificates

The courses are free educational material. Where a course ends in a graded exam, passing it lets you generate a SolutionGigs certificate carrying your name, your score, the issue date and a certificate ID.

• A SolutionGigs certificate is issued by us and is not an accredited qualification. It is not affiliated with, endorsed by, or equivalent to any university, government body or vendor certification programme.
• There is no third-party verification service behind a certificate ID. The ID is derived from your name, the course and the date so that it is stable — not because it is looked up in a public register.
• Certificates are personal and non-transferable. Do not alter one, or present a certificate you did not earn as your own — doing so ends your access to the Service.
• Course material is for your own learning. You may not republish it, sell it, or use it to run a competing course.

7. The Solvi app and connected accounts

Solvi is the AI assistant inside the workspace at solutiongigs.in/app. It transcribes audio, summarises meetings, keeps tasks and reminders, books Google Meet calls and answers questions. Everything in the workspace is private to your account.

• Your data stays yours. Chats, transcripts, notes, tasks and files you create in Solvi belong to you. We use them only to run the workspace for you, and never to train models or for advertising.
• Google Calendar is optional. You can connect your Google Calendar so that Solvi can show your events and book meetings on your own calendar. If you do, you authorise us to read events on your primary calendar for display and to create or cancel the events you ask Solvi to create — nothing more. Our use of Google data is described in full in the Privacy Policy, section 5.2, and complies with the Google API Services User Data Policy, including its Limited Use requirements.
• Jira is optional. You can connect your Atlassian Jira Cloud account so that Solvi can show and rank the issues assigned to you. If you do, you authorise us to read those issues and your Jira profile (account ID, name, email) — read-only, never write — and to take part in Atlassian’s personal data reporting so that a closed or updated Atlassian account is erased or refreshed on our side. Connect only an account you are entitled to use; if your employer administers the Jira site, their policies on third-party apps apply and Atlassian enforces them. Our use of Jira data is described in full in the Privacy Policy, section 5.3.
• You can disconnect at any time, from the Integrations page in Solvi or from your Google or Atlassian account’s connected-apps page. Disconnecting deletes the stored token and, for Jira, your Atlassian profile details; meetings already on your calendar and issues in Jira stay where they are.
• Solvi acts on your instructions. When Solvi books a meeting, sends an invitation or sets a reminder, it does so because you asked it to. You are responsible for checking the details (time, guests, time zone) before confirming, and for anything sent to your guests under your name.
• Credits. AI actions in Solvi use “gig” credits. A free monthly allowance is included; paid plans add more. Browser-side transcription does not use credits.
• Solvi is a productivity assistant, not a system of record. Keep your own copy of anything important, and do not rely on it for time-critical or safety-critical scheduling.

8. Content you post publicly

Comments, questions and answers, developer profiles and job postings are public. You keep ownership of what you post and you grant us a non-exclusive, worldwide, royalty-free licence to host, display and distribute it on the Service so that it can be shown and found.

• Only post content you have the right to post.
• We may edit, hide or remove anything that breaches section 4, and we screen job postings for scam patterns before they go live.
• Job listings and developer profiles are provided by their authors. We do not verify employers, vet candidates, or take any part in the resulting arrangement — that is entirely between you and the other party.

9. Paid plans, paid work, and prices

There are four ways money can change hands on this site, and none of them is automatic:

• Subscription plans for the AI Meeting Summarizer, above its free monthly allowance. See pricing.
• Fixed-price fixes via /fix. Describing the problem is free. You receive a scope and a price in writing, and nothing is charged until you approve it.
• Services engagements via /services, scoped and priced individually and confirmed in a signed agreement before work starts.
• Voluntary tips, which unlock nothing and are non-refundable by nature.

Prices are shown in Indian rupees or US dollars. Unless stated otherwise, prices exclude applicable taxes; where GST or another tax applies it is added at checkout or on the invoice. Nothing you use for free today will be silently converted to a paid feature.

10. How payments are processed

All payments on SolutionGigs are processed by Razorpay Software Private Limited, an online payment gateway authorised in India. We do not process card payments ourselves.

11. Subscriptions, renewal and cancellation

• Paid plans renew automatically for the billing period you chose until you cancel.
• You can cancel at any time from your profile. Cancellation takes effect at the end of the current billing period, and you keep access until then. There is no cancellation fee.
• If a renewal payment fails, we may retry it and may suspend paid features until it succeeds.
• If we change the price of a plan you are on, we will tell you by email before the change applies to your renewal.

12. Refunds

• Monthly plans: cancel any time; the current period is not pro-rated.
• Annual plans: refundable within 7 days of purchase; non-refundable after that.
• Fixed-price fixes and services work: if we accept payment and then cannot deliver the agreed scope, you get a full refund of the undelivered part. Work already delivered and accepted is not refundable.
• Tips: voluntary and non-refundable.
• Duplicate or erroneous charges: refunded in full — email us with the payment ID.

Approved refunds are issued to the original payment method through Razorpay and usually appear within 5–10 working days, depending on your bank.

13. Professional services

Paid engineering work is delivered under a separate written agreement that sets out the scope, the price, the timeline and the deliverables. Where that agreement conflicts with these terms, it wins for that engagement.

• Nothing outside the agreed scope is billed without a new agreement.
• Unless the agreement says otherwise, you own the deliverables once paid for in full; we retain ownership of our pre-existing tools, libraries and know-how.
• We may decline work. If we do not believe we can solve your problem, we will say so and you pay nothing.
• Timelines depend on your team providing access, data and decisions when needed.

14. Third-party services and links

The Service depends on third parties including Razorpay (payments), Google (sign-in, analytics, advertising, and — if you connect it — Calendar and Meet), Atlassian (if you connect Jira) and the model providers behind our AI features. Their terms apply to their part of the transaction, and we are not responsible for their outages or their conduct. Links to external sites are provided for reference and are not endorsements.

15. Intellectual property

You retain all rights to files you upload and download and to content you post. The SolutionGigs software, design, course material, articles, diagrams, name and branding are ours and may not be copied, republished or used to build a competing service without written permission. Short quotations from our articles are welcome with attribution and a link.

16. AI-generated output

Several tools use large language models or speech models. Their output can be wrong, incomplete or biased. Check anything important before you rely on it — particularly transcripts, summaries, generated code, generated configuration and resume scoring. Nothing on this site is legal, financial, medical or tax advice.

17. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied. We do not guarantee that conversions will be error-free, that the Service will be available at all times, that output will meet any particular specification, or that any result — a job, a client, a hire, a passing score — will follow from using it.

18. Limitation of liability

To the maximum extent permitted by law, SolutionGigs is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost business, lost data or file corruption, arising from your use of the Service.

Our total aggregate liability for any claim is limited to the greater of the amount you actually paid us in the three months before the claim, or ₹1,000. If you have paid us nothing, the free Service is used at your own risk. Nothing here excludes liability that cannot be excluded under Indian law.

19. Indemnity

You agree to indemnify us against claims, losses and costs arising from content you upload or post, from your breach of these terms, or from your infringement of someone else’s rights.

20. Suspension and termination

You can stop using the Service at any time and ask us to delete your account. We may suspend or end access that breaches these terms, endangers the Service, or is used for unlawful purposes. If we terminate a paid plan without cause, we refund the unused portion. Sections 15, 17, 18, 19 and 21 survive termination.

21. Governing law and disputes

These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India. Before filing anything, please email us — almost everything is faster to fix by conversation.

22. Contact

Questions about these terms, a payment, a refund or a takedown request: [email protected], or use the contact form. See also our Privacy Policy and About page.